可替代职业名称:Engagement management consultant or management consultant related occupation
是否为正常职业要求:Y
是否需要外语:N
特殊技能:Bachelors degree in Business Administration or related field.br br 2 years of work experience in engagement management consultant or management consultant related occupation.br br Experience, education, or background must includebr br 1. Journey mapping;br 2. Developing customer engagement strategies;br 3. Designing and implementing customer engagement process;br 4. Solutions design and implementation;br 5. Managing and implementing change management project;br 6. Statistical and data analysis;br 7. Voice of Customer and Voice of Employee surveys; andbr 8. SPSS software.